Payment Policies
BB&B Shop Refund Policy: All sales are final.
BB&B Membership Refund Policy:
Refunds are only available in specific cases and only if the payment was processed through our preferred payment platform, Stripe. Payments made in cash, via third-party platforms, or outside of official BB&B channels cannot be mediated or refunded.
To request a refund, please locate your transaction and email us at hello@booksbrunchesandbooze.com.
Membership Dues (Annual or Monthly) may be refunded if:
The chapter was announced and closed within one month of your payment.
Your account is in good standing.
Event Ticket Refunds may be issued if:
The host’s posted refund policy allows it.
The chapter was closed, or the event was canceled or rescheduled, and your account is in good standing.
Other Refund Situations:
Refunds may also be granted at BB&B’s discretion if doing so is necessary to prevent fraud, misuse, or protect the integrity of the BB&B platform.
Payments that cannot be refunded:
Voluntary Member Dues
Automatically renewing membership dues (members agree to automatic renewal upon initial sign-up)
Missed in-person Meet-Ups (payments are not reallocated or refunded if a member cannot attend)
If you believe your situation qualifies for a refund not outlined above, please email hello@booksbrunchesandbooze.com with details and the relevant transaction.