Payment Policies

BB&B SHOP REFUND POLICY: All sales are final.

BB&B MEMBERSHIP REFUND POLICY: Books, Brunches & Booze® can only issue a BB&B Membership refund in certain situations, and only if a member has used our preferred payment processor, Stripe, to make the payment in question. Disputes regarding payments made off of Books, Brunches & Booze® Platforms, in cash, or using a third party payment processor cannot be mediated by Books, Brunches & Booze®.

To pursue a refund, locate the transaction in question and email hello@booksbrunchesandbooze.com.

Annual and Monthly Member Dues are refundable if:

  • The chapter was announced and closed within 1 month of a member’s payment, and the member account is in good standing.

Ticketing fees for upcoming events are refundable if:

  • The refund policies for that specific chapter state that a refund is an option.

  • The chapter was closed, or the event was rescheduled/canceled, depending on the refund policies of that specific chapter as stated by its host, and the member account is in good standing.

Other situations:

  • Books, Brunches & Booze® determines that the refund is in the best interest of maintaining the integrity of the Books, Brunches & Booze platform, to moderate fraud, misuse, or risk.

What payments can’t be refunded?

  • Voluntary Member Dues payments

  • Member Dues that automatically renew

    • Members agree to automatic renewal of Membership Subscription payments upon their initial payment to Books, Brunches & Booze®.

    • Refunds will not be issued as a result of failure to turn off renewal.

  • Refunds or re-allocation of payments will not be issued as a result of a member being unable to attend in-person Meet-Ups.

If a member wishes to pursue a refund for a for something other than described above, locate the transaction in question and contact hello@booksbrunchesandbooze.com.